Flexo Shipping Policy
PICKUP FROM OUR SHOWROOMS
Orders are available for pickup at our Niagara Falls, Cambridge or Vaughan Showrooms. Shipping is available to Canadian addresses only. All shipments originate from our Canadian warehouses.
DELIVERIES ON OUR TRUCKS
Flexo Products is pleased to offer free delivery via our own fleet of trucks on orders greater than $250 within our service area. Ask us if this applies to you.
Orders outside this area are eligible for Purolator shipment, and we provide a rate at the time of checkout. Purolator is available as an option across Canada for shipments less than 50lbs, a Dangerous Goods handling charge may apply based on product selection.
We do not ship to PO Boxes.
SHIPPING RATES & TIMES
Shipping rates are calculated based on the product's weight, dimensions and the shipping address. Rates are automatically calculated by Purolator and are non-negotiable. Orders must meet a minimum dollar value of $25 pre-tax to be eligible for shipment.
Products that are in stock are generally shipped within 1-3 business days. Delivery time is contingent on product and courier selection, generally this will range from 1-5 business days.
Rush, and special delivery orders, may be eligible for additional charges at Flexo Products Limited’s discretion.
DELIVERIES AND TRACKING
Generally, deliveries are scheduled between 0800 – 1700 local time. Orders may be shipped separately at Flexo’s discretion and products may arrive at different days/times.
Tracking information is forwarded automatically via email when a shipment leaves our warehouse.
Please call 1-800-263-2540 to discuss your shipping options or if you require a special arrangement.